PAGATINU

• What is Pagatinu?
• The advantages of Pagatinu
• Rates and points of sale
• Helpdesk  

What is a Pagatinu?
For customers who want more control over their energy and water consumption, Aqualectra offers a new product: the Pagatinu system. Pagatinu is a prepayment system for water and power which gives you control over when and how much power and water you will consume. A Pagatinu device installed at your home/facility allows you to import prepaid power and water when you need it and monitor your consumption more effectively.  Pagatinu has been extensively tested abroad and is not only user-friendly, but friendly to the environment.

Why the name Pagatinu?
Pagatinu gives our customers control and responsibility over consumption, allowing a more efficient means to monitor use and conserve water and power. You are in charge.

• You control your consumption because you decide when and how much water and power you purchase: no billing surprises at the end of the month.
• The Pagatinu meter lets you check consumption and reserve levels of water and power anytime.
• No need to pay a deposit, disconnection, or reconnection costs: you don’t accumulate debt with Aqualectra.
• Pagatinu allows you to decrease your consumption and support environmental conservation.

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Rates and points of sale
Existing rates apply to the Pagatinu program.   Please find existing rates in our
folder on Pagatinu.

Take a look at our current water and electricity rates.
Purchase Pagatinu water and power credits at: 

• Gas station Isa at Juan Domingoweg (Weg naar Westpunt off Julianadorp) open 24 hours a day.
• Gas station Pablo Frederick at Saliña from Mon. through Sat. from 7:00 till 23:00 and on Sundays from 8:00 till 21:00.
• Convenience Store Beep Beep at Rio Canario open 24 hours a day.
• Convenience Store Beep Beep at Brieven open 24 hours a day.
• The Aqualectra Santa Maria branch at Jan Noorduynweg and the Aqualectra Santa Rosa branch, open from 8:00 till 15:00.
• The Aqualectra Barber branch, open from 8:00-12:00 and from 12:30-15:00.
• The Aqualectra Otrobanda branch at Pater Euwensweg, open from 8:00-18:00.
• Pagatinu Helpdesk.
  

Pagatinu Helpdesk
The Pagatinu Helpdesk is available to respond to questions and provide connection forms. 
Call them at 462-2000 Monday-Friday from 8:00-15:00. 
Report interruptions to Aqualectra’s Complaints Department at 0800-0135.