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PAGATINU

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What is a Pagatinu?
For customers who want more control over their energy and water consumption, Aqualectra offers a new product: the Pagatinu system. Pagatinu is a prepayment system for water and power which gives you control over when and how much power and water you will consume. A Pagatinu device installed at your home/facility allows you to import prepaid power and water when you need it and monitor your consumption more effectively.  Pagatinu has been extensively tested abroad and is not only user-friendly, but friendly to the environment.

Why the name Pagatinu?
Pagatinu gives our customers control and responsibility over consumption, allowing a more efficient means to monitor use and conserve water and power. You are in charge.


The advantages of Pagatinu:
  • You control your consumption because you decide when and how much water and power you purchase: no billing surprises at the end of the month.
  • The Pagatinu meter lets you check consumption and reserve levels of water and power anytime.
  • No need to pay a deposit, disconnection, or reconnection costs: you don’t accumulate debt with Aqualectra.
  • Pagatinu allows you to decrease your consumption and support environmental conservation.



Rates and points of sale
Existing rates apply to the Pagatinu program.   Please find existing rates in our
folder on Pagatinu.

Take a look at our current water and electricity rates.

Purchase Pagatinu water and power credits at: 

  • Gas station Isa at Juan Domingoweg (Weg naar Westpunt off Julianadorp) open 24 hours a day.
  • Gas station Pablo Frederick at Saliña from Mon. through Sat. from 7:00 till 23:00 and on Sundays from 8:00 till 21:00.
  • Convenience Store Beep Beep at Rio Canario open 24 hours a day.
  • Convenience Store Beep Beep at Brieven open 24 hours a day.
  • The Aqualectra Santa Maria branch at Jan Noorduynweg and the Aqualectra Santa Rosa branch, open from 8:00 till 15:00.
  • The Aqualectra Barber branch, open from 8:00-12:00 and from 12:30-15:00.
  • The Aqualectra Otrobanda branch at Pater Euwensweg, open from 8:00-18:00.
  • Pagatinu Helpdesk.
The Pagatinu Helpdesk is available to respond to questions and provide connection forms. 
Call them at 462-2000 Monday-Friday from 8:00-15:00. 
Report interruptions to Aqualectra’s Complaints Department at 0800-0135.


Pagatinu Helpdesk
The Pagatinu Helpdesk is available to respond to questions and provide connection forms. 
Call them at 462-2000 Monday-Friday from 8:00-15:00. 
Report interruptions to Aqualectra’s Complaints Department at 0800-0135.