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    Application for a new electricity / water connection

    "*" indicates required fields

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    Welcome to Aqualectra.

    Please fill in this form to initiate your request for a new electricity and/or water connection.

    Applicant

    Name*
    Email*
    Notes
    • A local identification document (sedula, passport or driver's license) is required.
    • Non-residents are required to have a valid residence permit or an admission by operation of law (“toelating van rechtswege”) when applying for a new service requests.
    New or existing connection*
    Request the supply of*

    MM slash DD slash YYYY
    Drop files here or
    Max. file size: 10 MB, Max. files: 1.

      Premises details

      Is there an existing meter at the premises?*
      Postpaid or Prepaid System*
      The connection will be used for*

      Address to where the invoice should be send

      Would you like to view your invoice online (MiKuenta) and receive it via email only?*
      Would you prefer automatic bank payment for your Aqualectra invoices?*

      User acceptance disclaimer

      Click here to download General Terms and Conditions
      Clear Signature

      Statement of the owner of the premises

      Email Owner*
      Clear Signature
      Notes
      • If the owner of the premises can not personally be present, a power of attorney (machtiging) is required for the validation process of the service.

      Documents needed in order to apply for the supply of electricity and/or water:

      General documents New applications for water New applications for electricity Application for existent electricity and/or water connection
      A valid local ID of the, owner, tenant and the applicant Location plan / number of the nearest meter Inspection card A picture showing the meter number as well as the meter reading of the water and electricity consumption
      Purchase deed / lease document signed by the home owner and tenant / leasehold statement An official document by Department of ROP confirming the address Statement by the Department of Urban Planning
      Letter of authorization (if applicable)
      Ownership take-over (if aplicable)
      Drop files here or
      Accepted file types: jpg, jpeg, gif, png, doc, docx, pdf, Max. file size: 10 MB.

        You are almost ready with your request to apply for the supply of electricity and/or water. You will receive a copy of your request via e-mail. Please be reminded that an appointment at our branch is required to validate and finalize your request.

        Go to our homepage to schedule your appointment at our branch.

        This field is for validation purposes and should be left unchanged.

        About Aqualectra

        • Company profile
        • Locations
        • Work at Aqualectra
        • Public Tender
        • Policies
        • Annual Reports
        • Technical Reports
        • News

        Customer information

        • Interruptions / Maintenance
        • Rates
        • Brochures & Forms
        • Claims & complaints
        • Saving tips
        • Buying water by water truck
        • Terms of delivery

        Services

        • MiKuenta
        • Pagatinu calculator
        • File a complaint
        • Report a claim
        • Make an Appointment
        • Appointments for installers

        Service & contact

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