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    Application for a new electricity / water connection

    "*" indicates required fields

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    Welcome to Aqualectra.

    Please fill in this form to initiate your request for a new electricity and/or water connection.

    Applicant

    Name*
    Email*
    Notes
    • A local identification document (sedula, passport or driver's license) is required.
    • Non-residents are required to have a valid residence permit or an admission by operation of law (“toelating van rechtswege”) when applying for a new service requests.
    New or existing connection*
    Request the supply of*

    MM slash DD slash YYYY
    Drop files here or
    Max. file size: 10 MB, Max. files: 1.

      Premises details

      Is there an existing meter at the premises?*
      Postpaid or Prepaid System*
      The connection will be used for*

      Address to where the invoice should be send

      Would you like to view your invoice online (MiKuenta) and receive it via email only?*
      Would you prefer automatic bank payment for your Aqualectra invoices?*

      User acceptance disclaimer

      Click here to download General Terms and Conditions
      Reset signature Signature locked. Reset to sign again

      Statement of the owner of the premises

      Email Owner*
      Reset signature Signature locked. Reset to sign again
      Notes
      • If the owner of the premises can not personally be present, a power of attorney (machtiging) is required for the validation process of the service.

      Documents needed in order to apply for the supply of electricity and/or water:

      General documents New applications for water New applications for electricity Application for existent electricity and/or water connection
      A valid local ID of the, owner, tenant and the applicant Location plan / number of the nearest meter Inspection card A picture showing the meter number as well as the meter reading of the water and electricity consumption
      Purchase deed / lease document signed by the home owner and tenant / leasehold statement An official document by Department of ROP confirming the address Statement by the Department of Urban Planning
      Letter of authorization (if applicable)
      Ownership take-over (if aplicable)
      Drop files here or
      Accepted file types: jpg, jpeg, gif, png, doc, docx, pdf, Max. file size: 10 MB.

        You are almost ready with your request to apply for the supply of electricity and/or water. You will receive a copy of your request via e-mail. Please be reminded that an appointment at our branch is required to validate and finalize your request.

        Go to our homepage to schedule your appointment at our branch.

        About Aqualectra

        • Company profile
        • Locations
        • Work at Aqualectra
        • Public Tender
        • Policies
        • Annual Reports
        • Technical Reports
        • News

        Customer information

        • Interruptions / Maintenance
        • Rates
        • Brochures & Forms
        • Claims & complaints
        • Saving tips
        • Buying water by water truck
        • Terms of delivery

        Services

        • MiKuenta
        • Pagatinu calculator
        • File a complaint
        • Report a claim
        • Make an Appointment
        • Intake Inspection Card

        Service & contact

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