There is a brochure with all the information how to read your bill. Click here.

Payments by bank or online banking (payments will take up to 3 days), via Pagafásil and Pagomátiko payment points and at the Aqualectra branches (no cash […]

Yes through online banking, but Aqualectra will receive the payment after 2 to 3 days.

On the date mentioned on the bill after “Paga promé ku:” is the date that your current bill is due. If you have a previous outstanding […]

This could be due to different reasons like visitors staying over, the hot weather or the malfunctioning of your appliances. You can always call our Contact […]

This could be due to different reasons like visitors staying over or the hot weather. When there is a leakage of your pipe installation or toilet, […]

Check your meter and take a note of the reading and date. Call our Contact Center at 0800-0135 to give them the information.

Please call our Contact Center at 0800-0135 for further assistance or register for MiKuenta via mikuenta.aqualectra.com to be able to view your bills online.

Register for MiKuenta via mikuenta.aqualectra.com.